(must be 18 or older and a guardian of the pet)
*Please be available at scheduled time window, otherwise we cannot provide services, pet will be sent home, and appointment will have to be rescheduled.
Concierge Fee: $15 within ½ mile of the clinic, $25 from ½ mile to a mile away
Cancellation Policy: Same day cancellations will be charged full Urban Wag Concierge fee.
Urban Wag will not accept responsibility for security of the premises or loss if other individuals
have access to the home during the terms of services. I have provided a key to my home and
have granted access to my home to perform dog walking duties and/or animal care services. I
understand that all keys are kept in a locked safe located in the office of Urban Wag.
To the service rates contained within this agreement and that I shall make payment for any
service performed no later than two weeks from the date the service commenced.
All pets (where appropriate) must be up to date on required vaccination.
To not accept aggressive pets. Pet is cared for based on client’s representation. Client will be
responsible for all damage/injury caused by aggressive pets.
To reserve the right to deny service or terminate service because of safety concerns, financial
concerns or inappropriate or uncomfortable situations.
All dogs must have a collar with a rabies vaccination tag, and an ID tag (if dog has a “chip” or
tattoo for identification, then ID tag requirement will be waived).
To take photographs of my pet for use in marketing materials.
To surrender my pet to the care of the emergency contact for any emergency.
By signing this document I confirm that I have read, understand and am in agreement with all information, policies and service requests contained in this document. The client also certies to the accuracy of all information given about the said pet on this contract.